Last Updated: May 4, 2024

We at Build Different Digital, LLC, operating under the brand name Studio Neal ("Studio Neal," "we," "us," or "our"), have created this privacy policy (this “Privacy Policy”) because we understand that you care about how information you provide to us is used and shared. This Privacy Policy applies to our information collection and use practices in connection with:

• Our websites, including, but not limited to, StudioNeal.com (the "Websites"); and
• The information you provide to us offline, including, without limitation, via phone and email.

Description of Users and Acceptance of Terms
This Privacy Policy applies to visitors to the Websites, who view only publicly-available content (“Visitors”), and users who register with us (“Registered Users”) and wish to purchase a product or service through one of our Websites.

By visiting any of our Websites, Visitors are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use.

By registering with us and purchasing a product or service through one of our Websites, each Registered User is agreeing to the terms of this Privacy Policy, along with the accompanying Terms of Use.

By providing us information offline, you are also agreeing to the terms of this Privacy Policy.

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use and the Terms and Conditions of Purchase.

GDPR and Data Privacy Framework Notice
Natural persons located in the European Economic Area (“EEA”) should review the General Data Protection Regulation (“GDPR”) and EU-U.S. Data Privacy Framework Principles here.

In addition, the E.U.-U.S. or Swiss-U.S. Data Privacy Framework Principles should be reviewed if your personal information is transferred from the EEA or Switzerland to the US, pursuant to the E.U.-U.S. or Swiss-U.S. Data Privacy Framework Principles.

The Information We Collect/or Receive; the Purpose of Collection and Use
In the course of operating the Websites and/or interacting with you, we will collect (and/or receive) the following types of information:

1. Contact Information
   When you sign up to receive any of our newsletters, respond to a survey, register for a class, purchase any product or service, or sign up to become our affiliate partner, you may be required to provide us with certain information about yourself, such as your name, address, email address, social media information, phone number, PayPal address (only if you sign up to become our affiliate partner) and SSN#/Tax ID# (only if you sign up to become our affiliate partner) (the “Contact Information”). The Contact Information is used to provide the requested product or service or information and to contact you for purposes of direct marketing of our current and future products and services.

2. Order Information
   When you place an Order, you must provide us with certain information about the products and services you are seeking to purchase. Such information is collectively called the “Order Information.” The Order Information is used to fulfill your Order.

3. Billing Information
   When you wish to purchase a product or service, you will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” Billing Information is collected and processed by our third-party payment processor operating as our agent (see, Onward Transfers to Third Parties). We do not directly obtain or process any Billing Information.

4. Other Information
   Additional information we may collect includes details from your activity on our Websites, data collected via cookies to enhance your user experience, and information from third-party analytics services like Google Analytics. This may involve details such as IP addresses, device information, and browsing behavior.

Opt-Out for Direct Marketing
You may opt out at any time from the use of your personal information for direct marketing purposes by emailing the instructions to this email address: optout@studioneal.com. Please allow us a reasonable time to process your request. Additionally, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Studio Neal marketing email. Please note that customers cannot opt out of receiving transactional emails related to their account or their orders.

Accessing and Modifying Personal Information and Communication Preferences
We will provide you with confirmation as to whether we are processing your personal information, and have the data communicated to you within a reasonable time upon request. You have the right to correct, amend, or delete your personal information where it is inaccurate or has been processed in violation of this Privacy Policy. We may require payment of a non-excessive fee to defray our expenses in this regard.

Information You Share on Public Forums
We feature or may in the future feature public forums such as message boards, web logs, webinars, classes, telephone conferences, or coaching calls. You may voluntarily post and share information through such Public Forums. None of the information you provide through these features is protected by this Privacy Policy. All such information is public and may be seen, collected, used, modified, and/or disclosed for any purpose by us, any user of the public forum, and the public.  Remember, kids:  The internet is forever.

How We Protect the Information
We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. However, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. E-mail sent to or from the Websites may not be secure.

Retention of Personal Information
We will retain your personal information only for as long as it serves the purposes for which it was initially collected, as stated in this Privacy Policy, subsequently authorized, or as allowed under applicable law.

Important Notice to Non-U.S. Residents
Our Websites and servers are operated in the United States. If you are located outside of the U.S., please be aware that any information provided to us, including personal information, will be transferred from your country of origin to the U.S. Your decision to provide such data to us, or allow us to collect such data through our Websites, constitutes your consent to this data transfer.

Children
We do not knowingly collect personal information from children under the age of 13 through the Websites. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through the Websites without their permission.

California Residents
[Your Business Name] adheres to the California Consumer Privacy Act (CCPA). California residents can review their specific rights under the CCPA [insert link or contact details for more information].

External Websites
The Websites may contain links to third-party websites. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.